Cancellation and Substitution Policy

Annual Meeting Cancellation/Refund Policy

  • The deadline for refund requests (mailed and emailed) is Thursday, October 5. 
  • After the above deadline, no refunds of any type, including no-shows, are given. A registration cancellation processing fee is deducted from all refunds ($15 for students and $30 for members and nonmembers).
  • Guests are not issued refunds.
  • Email requests to: sfnregistration@xpressreg.net or mail to:

SfN 2017 Registration
c/o Convention Data Services
107 Waterhouse Road
Bourne, MA 02532

  • Contact SfN's housing company, Convention Management Resources (CMR) via email to cancel hotel reservations and to avoid no-show charges.

SfN must receive the registrant's original badge before it can process a registration cancellation. Once the original badge is received in the office, the registrant will receive an email confirmation of the cancellation. The badge must be received by Thursday, October 5. Refunds are not issued for incorrect registration category. If you chose to register under another category before membership verification, the difference will not be refunded to you. No exceptions. If uncertain about your membership status, contact membership@sfn.org.

For additional information, contact SfN at sfnregistration@xpressreg.net or (888) 736-6690 or (508) 743-8563 (international).

If you are scheduled to present an abstract at the annual meeting, please note that canceling your registration does not cancel your abstract presentation. To notify SfN that you will not be presenting your abstract, submit a request to change the status of your abstract presentation via the Abstract Withdrawal/UTA Site.

Substitutions

  • It is permitted for a meeting registrant to have a substitute. If the substitute’s registration fee is less than the original registrant’s, the difference will be refunded. If the substitute’s registration fee is more, the registration will be held until the balance is paid and if the original registrant submits the substitute's contact information with written request for substitution.  

Deadline for substitution requests: Thursday, October 5. No substitution requests are processed on-site and no refunds are issued for no-shows. 

Send requests to: sfnregistration@xpressreg.net

SfN 2017 Registration
c/o Convention Data Services
107 Waterhouse Road
Bourne, MA 02532

Original registrant's badge must be returned to the above address and received by Thursday, October 5.

Workshops Cancellation/Refund Policy

  • All workshop refund requests (mailed and emailed) are due no later than Thursday, October 5.
  • After the above deadline, no refunds of any type, including no-shows, are given. A registration cancellation processing fee of 5% is deducted from all workshop refunds.
  • Email requests to: sfnregistration@xpressreg.net

SfN 2017 Registration
c/o Convention Data Services
107 Waterhouse Road
Bourne, MA 02532

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