During cochlear development, the Notch ligand JAGGED 1 (JAG1) plays an important role in the specification of the prosensory region, which gives rise to sound-sensing hair cells and neighboring supporting cells (SCs). While JAG1’s expression is maintained in SCs through adulthood, the function of JAG1 in SC development is unknown. Here, we demonstrate that JAG1 is essential for the formation and maintenance of Hensen’s cells, a highly specialized SC-subtype located at the edge of the auditory epithelium. Using Sox2CreER/+ :: Jag1loxP/loxP mice of both genders, we show that Jag1 deletion at the onset of differentiation, at embryonic day 14.5, disrupted Hensen’s cell formation. Similar loss of Hensen’s cells was observed when Jag1 was deleted after Hensen’s cell formation at postnatal day (P) 0/P1 and fate-mapping analysis revealed that in the absence of Jag1, some Hensen’s cells die, but others convert into neighboring Claudius cells. In support of a role for JAG1 in cell survival, genes involved in mitocho...